Customers seek details on Dell's direction under private ownership

Dell’s decision to go private has led to mixed reaction from the company’s customers, who are watching developments closely as they consider the next steps in their product procurement plans.

Some of Dell’s customers think privatization is a good idea, while others are waiting for more details surrounding the company’s direction under new ownership. Some customers also have questions about the fate of PC operations as the company chases high-margin enterprise products, and about the impact of the deal on service and support.

Dell this week announced it was being purchased by Michael Dell and equity investor Silver Lake for $24.4 billion. The transaction includes a $2 billion loan from Microsoft and debt financing commitments from Bank of America, Merrill Lynch, Barclays, Credit Suisse and RBC Capital Markets.

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Source: http://www.pcworld.com/article/2027754/customers-seek-details-on-dells-direction-under-private-ownership.html

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